How to Transfer Balance in NTC: Step-by-Step Guide | 2024

Are you an NTC user looking to transfer your balance from one NTC number to another? Nepal Telecom Corporation provides several convenient methods to facilitate balance transfers, ensuring seamless connectivity among its users. In this article, we will guide you through the step-by-step process of transferring balance in NTC using USSD, the mobile app, and self-care.

How to Transfer Balance in NTC

1. USSD Method:

The USSD method allows you to transfer balance using a simple code. Follow these steps:

Step 1: Obtain the Security Code

Before initiating the balance transfer, ensure that you have the security code. If you have already saved it, proceed to step 2. Otherwise, follow these instructions:

1. Send a message with the keyword “SCODE” to 1415.
2. You will receive a message containing your security code. Make note of it for future use.

Step 2: Dial the USSD Code

To transfer balance in NTC, follow these steps:

1. Dial 422*security Code*Phone No*Rs# on your GSM prepaid or CDMA (Sky) number.
   • Replace “security Code” with your obtained security code.
   • “Phone No” refers to the recipient’s mobile number.
2. “Rs” denotes the amount of money you wish to transfer in Nepalese Rupees.

Example: 422*1234*98XXXXXXXX*100# (Transfer Rs 100 to mobile number 98XXXXXXXX)

Step 3: Press the call button to initiate the balance transfer.

If you want to transfer balance from your NTC prepaid number to an NTC postpaid number, follow the same process as mentioned above. The USSD code and steps remain the same.

Note: Balance transfer can only be done between NTC numbers and not between different operators like Ncell.

2. Mobile App Method:

NTC provides a user-friendly mobile app that simplifies the balance transfer process. Here’s how to transfer balance using the mobile app:

• Download and install the Nepal Telecom mobile app from your app store.
• Log in to the app using your NTC account credentials.
• Locate the “Transfer Balance” option on the main page and select it.
• Enter the recipient’s phone number and the amount you want to transfer.
• Confirm the transfer and enter the OTP (One-Time Password) sent to your mobile for authentication.
• Validate the OTP to complete the balance transfer.

3. Self-care Method:`

To transfer balance from one NTC SIM to another without a security code using the NTC self-care service website, you can follow these steps:

1. Visit the NTC website at https://ntc.net.np/user/register.
2. Create a new account or log in if you already have one. Provide your mobile number and password.
3. Fill in your profile with the required and important details.
4. Click on the “Transfer” option.
5. Enter the receiver’s mobile number and the amount you wish to transfer, then click “Send OTP” (One-Time Password).
6. You will receive an OTP on your phone.
7. Enter the activation code you received and click “Send” to complete the transfer.

Please note that this information is accurate as of my knowledge cutoff in September 2021. It’s always advisable to check with NTC or visit their official website for the most up-to-date instructions on transferring balance between NTC SIM cards.

How to Send Gift Packages in NTC (Nepal Telecom) from NTC Postpaid

While balance transfer is not available from NTC Postpaid to either NTC Prepaid or Postpaid accounts, Nepal Telecom Corporation provides an alternative method to share benefits. Through the NTC Gift portal, you can send gift packages such as data packs and voice packs to NTC Prepaid or Postpaid numbers.

1. Visit the Nepal Telecom Corporation website and navigate to the NTC Gift portal.
2. Log in to the portal using your NTC Postpaid account credentials.
3. Provide the mobile number of the recipient, whether they are on NTC Prepaid or Postpaid.
4. Enter any additional details requested by the NTC Gift portal.
5. Review the selected gift package and recipient details to ensure accuracy.
6. Confirm the transaction and proceed to send the gift package.
7. The recipient will receive a notification regarding the gift package on their NTC number.
8. The recipient can activate the gift package by following the instructions provided in the notification.

Balance Transfer Limitations

The balance transfer service provided by Ntc (Nepal Telecom) has certain limitations that users should be aware of. Here are some of the limitations:

1. Minimum and maximum transfer amounts: The minimum amount that can be transferred from Ntc is Rs 10, and the maximum amount that can be sent is Rs 500. This means you cannot transfer amounts lower than Rs 10 or higher than Rs 500.
2. Transfer frequency: Users are limited to sending the balance transfer 20 times a day only. This means you can perform a balance transfer up to 20 times in a single day, but not more than that.
3. No service charge: Unlike Ncell, Ntc does not charge any service fees for balance transfers. However, it’s worth noting that this information is specific to Nepal Telecom and may vary for other service providers.
4. No validity increment: When you perform a balance transfer, the receiver’s mobile number will not receive any increment in the validity date. This means the transferred balance does not extend the validity period of the recipient’s mobile account.

Balance Transfer Problem

When performing a balance transfer with Ntc (Nepal Telecom), you may encounter certain issues. Here are some common problems and their probable solutions:

1. Could not get the security code: To obtain the security code required for the balance transfer, you should receive an SMS. If you’re not receiving the SMS, make sure to check your message inbox. If the issue persists, it is advisable to contact the Nepal Telecom center for assistance.
2. Connection problem or invalid MMI code: If you encounter this issue, it could be due to dialing an incorrect number. Ensure that you follow the correct format for the balance transfer as provided by Ntc.
3. Insufficient balance: To perform a balance transfer, you must have enough balance in your own number to transfer the desired amount. Make sure you have sufficient balance before attempting the transfer.
4. Validity doesn’t increase: It’s important to note that the validity of the SIM card does not increase when you perform a balance transfer. The transferred amount will only be added to the recipient’s balance, not their validity period.
5. Didn’t get any confirmation SMS: Sometimes, you may not receive an SMS confirmation immediately or experience delays. In such cases, it’s recommended to check the balance in both the sending and receiving numbers to verify if the transfer was successful.

Note: This article is intended for informational purposes only. The methods and steps described may be subject to change. For the most accurate and up-to-date information, please refer to the official Nepal Telecom Corporation website or contact their customer support.

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